Frequently Asked Questions
Everything you need to know about Sevenhills Wholefoods products, shipping, and quality standards.
Are your products organic and certified?
Yes, the majority of our products are certified organic by the Soil Association. We prioritize sourcing high-quality, minimally processed whole foods directly from the farmers who grow them.
Where are your superfoods sourced from?
We source our products globally from their native regions to ensure maximum nutrient density. Each product page lists the specific country of origin, ranging from the Peruvian Andes to the tropical regions of Southeast Asia.
How should I store my Sevenhills Wholefoods products?
To maintain freshness and nutritional potency, we recommend storing our powders and seeds in a cool, dark, and dry place. Ensure the resealable pouch is fully closed after every use.
What are your shipping rates and delivery times?
We offer standard and expedited shipping options. Orders are typically processed within 24 hours. Domestic delivery usually takes 2-4 business days, while international shipping varies by location.
Can I return a product if I am not satisfied?
We offer a 30-day return policy for unopened items. If there is an issue with the quality of your order, please contact our customer service team with your order number for a resolution or refund.
Are your products suitable for vegans and vegetarians?
Absolutely. All Sevenhills Wholefoods products are 100% plant-based and suitable for both vegan and vegetarian diets, with no artificial additives or fillers.